Sales Expert - Auto Parts Industry Rivière-du-Loup 2137625

Rivière-du-Loup, QC

Our auto parts provider company has over 2800 stores in North America. We work in close partnership with a number of automotive suppliers and manufacturers to provide them with equipment that exceeds their expectations. 

As a Sales Expert, you must have expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY customers. 

Responsibilities: 
• Ensure that customers, including walk-in, on-line orders and phone, have a great experience 
• Achieve personal / store sales goals and service objectives
• Manage DIY services including testing, battery installation, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc.
• Back Up to Professional services
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

Qualifications: 
• At least 3 years of experience in the role 
• Ability to sway others 
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, weekends and holidays as needed
• ASE certification preferred, but not required

Send in your resume today! 



Keywords: Sales, Sales Specialist, Sales Manager, Sales Consultant, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Agent, Customer Service Specialist, Riviere Du Loup, Saint Antonin, L'Anse Au Persil, Saint Patrice, Saint Modeste, Notre Dame Du Portage, 

 

CARQUEST Canada

CARQUEST Canada

CARQUEST Auto Parts is the largest automotive aftermarket parts provider with over 5300 locations in North America,  servicing both the do-it-yourself and professional installer markets.

At CARQUEST we believe that our growth is achieved through the efforts of our people. We offer a competitive salary and benefits package, paid holidays and career development for our full-time team members.

Come Join Us!

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