Heavy Duty Truck Service Writer ($25 to $34 hr) Toronto 2156189

Toronto, ON

We are presently seeking Heavy Duty Truck Service Writers for our location in Scarborough, Ontario.

We are looking for enthusiastic, hard-working, customer-oriented individuals who can work in a team environment as Service Writer.

The Service Administrator works closely with the Service Department to ensure a smooth process for completed customer work orders. Interacts with Customers daily. Will handle all incoming calls for the Service Department and transfer as necessary to appropriate staff. Responsible for filing and maintaining documentation for the Service Department.

About us
Established in 1979, we have been offering comprehensive management of small to large-sized commercial motor vehicle fleets in the Greater Toronto Area for over 40 years. Trusted by first responders, community service, all levels of government, law enforcement and major utility companies for trouble-free fleet maintenance and repair.

Mechanics and technicians are a critical part of our first-class organization. This is a great opportunity for long-term professional growth with a solid company that is well established and respected throughout our industry. By joining our team you’ll also benefit from our strong commitment to safety, customer service and excellence in equipment repair. 

This is a great opportunity for long-term professional growth with a solid company.

Key Requirements and Performance Measures:
  • Responsible for reviewing work orders before closing. Items checked to include outside purchases, sublet charges, lube, oil, machine earnings charges, labor, and parts.
  • Responsible for calling customer for a purchase order on completed work orders if applicable
  • Maintaining and filing all necessary documentation required by the Service Department
  • Responsible for calling customers on a daily basis when service work is completed
  • Answer incoming service department phone calls to direct the call to the appropriate service staff
  • Handle customer complaints with integrity and poise, and when necessary referring customers to the appropriate individual for resolution
  • Maintain a professional appearance and a safe, clean work environment
  • Assist with month-end closeout
  • Assist with other projects as needed.

QUALIFICATIONS AND EXPERIENCE:

  • High school degree required.
  • 5 years in a role as a Heavy Duty Service Writer.
  • Dependability and attention to detail.
  • Ability to learn quickly and to work independently.
  • Strong organizational skills.
  • Ability to plan and manage multiple projects.
  • Excellent analytical and communication skills.
  • Computer literate.
  • Self-motivated.

Your rewards will be an exciting environment with advancement opportunities at one of the nation’s leading and growing heavy-duty truck and automotive centers. We offer great career opportunities, along with a competitive salary training and a culture where we strive to help our employees to be successful

We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company and hiring a diverse work team.

We welcome applications from all qualified candidates.

By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status or work permit.

Please apply today!

Keywords: Service Advisor, Service Advisors, Automotive Service Advisor, Customer Service Representative, CSR, Customer Service Rep, Automotive Customer Service, Mechanic Service Advisor, Sales Representative, Automotive Sales Representative, Ontario, ON, Scarborough, York, Etobicoke, North York, Mississauga, Brampton, Woodbridge, Oakville, Milton, Concord, Vaughan, Richmond Hill, Markham, Pickering, Ajax, Oshawa, Newmarket, Georgetown, Hamilton, Burlington, GTA, Protractor

 

BDS Fleet Service

BDS Fleet Service

Established in 1979, BDS Fleet Service has been offering comprehensive management of small to large sized commercial motor vehicle fleets in the Greater Toronto Area for over 40 years. Trusted by first res-ponders, community service, all levels of government, law enforcement and major utility companies for trouble free fleet maintenance and repair.

Our clients are managers and owners of small to large fleets with vehicles of all types, who understand the potential cost savings and benefits from partnering with the right fleet management maintenance and repair service.

The success of our company starts with the professionalism, skills and commitment of our team members. We create an environment of team work and collectiveness where each member exercises their personal creative freedom. We provide our members with the opportunity to grow individually by allowing them to develop and deploy their talents and to learn from one another. Open communication and trust are embedded in the corporate culture of our company where synergy is the result.

Please forward all resumes to rob.bonnett@bdsfleet.com

SOCIAL MEDIA

Stay updated. Follow us on:

Be the first notified of new relevant jobs
 
Click
Here
Close